Educate customers, drive success
Deliver product training, partner certification, and customer education programs that scale — all under your own brand. Reduce support costs and increase customer lifetime value.
Typical customer outcomes
40%
Fewer Support Tickets
60%
Faster Product Adoption
35%
Higher Customer Retention
50%
Reduced Onboarding Time
Use cases
Training that extends beyond your walls
Reach customers, partners, and external stakeholders with professional learning experiences that drive adoption and loyalty.
Product Training
Help customers get the most out of your product with guided learning experiences. Reduce onboarding friction and accelerate time-to-value.
Partner Enablement
Equip channel partners with the knowledge to sell and support your solutions effectively. Track partner readiness across your network.
Certification Programs
Build credibility with structured certification pathways. Issue verifiable certificates that partners and customers value.
Community Learning
Create a learning community that drives engagement, reduces churn, and builds brand advocates among your customer base.
Getting started
Launch your customer academy in days
Four simple steps to a fully branded customer education platform.
Set Up Your Academy
We configure your branded customer academy with your domain, logo, colours, and course structure. Most academies are live within 48 hours.
Build Your Content
Upload your training content or use our course builder. Add videos, documents, quizzes, and assessments. Create certification pathways.
Invite Your Customers
Send branded invitations to customers and partners. They sign up, log in, and start learning — all under your brand.
Measure & Optimise
Track engagement, completion rates, and customer satisfaction. Use insights to improve your training and identify growth opportunities.
Your brand
Your brand, your academy
Create a seamless extension of your brand with complete white-label capabilities. Your customers interact with your brand throughout their learning journey.
White-Label Experience
Deliver training under your own brand with custom domains, logos, colours, and email templates. Your customers see your brand, not ours.
Self-Service Access
Let customers and partners access training anytime, anywhere — no admin overhead. Mobile-friendly, accessible from any device.
Partner Certification
Create certification programs that validate partner expertise and drive loyalty. Issue verifiable digital certificates on completion.
Usage Analytics
Understand how customers engage with your training. Track completion rates, identify knowledge gaps, and discover upsell opportunities.
White label
Complete white-label solution
Your customers see your brand at every touchpoint — from login to certificate. No mention of ELEARNINGATE anywhere in the customer experience.
- Custom domain — academy.yourcompany.com with SSL included
- Your logo, brand colours, and fonts throughout the platform
- Branded login page with your welcome message
- Custom email templates for all system notifications
- Branded certificates and digital badges
- Custom course categories and navigation
Business impact
The business case for customer education
Customer education isn't a cost — it's an investment that pays for itself.
Reduce Support Costs
Trained customers submit fewer support tickets. Self-service training means your support team handles strategic issues, not basic how-to questions.
Increase Product Adoption
Customers who complete product training use more features, get more value, and are far less likely to churn. Education drives adoption.
Drive Revenue Growth
Educated customers buy more. Certified partners sell more. Customer education programmes directly contribute to revenue through upsells and renewals.
FAQs
Frequently asked questions
How does white-labelling work?
We set up your customer academy on a custom domain (e.g., academy.yourcompany.com) with your logo, colours, fonts, and branding throughout. Your customers never see our brand. We handle the SSL certificate and domain configuration.
Can our customers self-register?
Yes. You can enable self-registration with optional approval workflows. Customers can sign up, be auto-assigned to the correct courses, and start training immediately — or wait for admin approval if required.
Do we need technical skills to set up courses?
No. Our course builder is designed for non-technical users. Upload videos, PDFs, and documents, add quiz questions, set completion criteria, and publish — all from a simple drag-and-drop interface.
Can we charge customers for training?
Yes. You can set up paid courses or certification programmes. Integrate with your existing billing or use our platform to manage access based on subscription tiers.
How many customers can use the platform?
There's no limit on the number of users. Our platform scales from 50 to 50,000+ users. Pricing is based on your subscription tier, not per-user fees.
Can we track which customers haven't completed training?
Absolutely. You get full reporting on customer engagement, completion rates, overdue training, and certification status. Set up automated reminders for incomplete training.
Launch your customer academy
Turn customer education into a competitive advantage. Get started with a fully branded academy in days, not months.
Industries we serve
Built for sectors where training isn't optional
Whether you need an LMS for healthcare, manufacturing, or education — we work with industries where getting compliance wrong has real consequences, not just a slap on the wrist.
Multi Academy Trusts
A learning platform for multi-academy trusts — staff development, safeguarding, and compliance across every school, managed centrally without the spreadsheet chaos. The LMS for academy trusts that actually works.
Learn moreHospital & Healthcare
A healthcare LMS for hospitals and clinical organisations. Mandatory training and structured training courses for staff who are too busy to sit in a classroom — any device, any shift.
Learn moreProduction & Manufacturing
A manufacturing LMS for safety inductions, COSHH, and equipment training — rolled out across sites without pulling people off the floor for a full day.
Learn moreHospitality
Seasonal staff come and go. Get them trained on food safety and H&S before their first shift, not their third.
Charities & Public Sector
Tight budgets, real obligations. Affordable training that ticks the governance and safeguarding boxes without the enterprise price tag.
Customer education
“Our customer academy went live in under three weeks, branded the way we wanted it. Support tickets on the basics dropped almost immediately.”