Help Center — Guides, Tutorials & Support

Everything you need to get started and get the most out of ELEARNINGATE. Browse our guides by category or contact our UK-based support team directly.

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Getting Started

New to ELEARNINGATE? Start here. Learn how to set up your account, configure your branding, add your first users, and assign training. Most organisations are fully operational within 48 hours of signing up.

Course Management

Create, edit, and manage courses and learning paths. Upload SCORM packages, videos, and documents. Build multi-module curricula with prerequisites and quizzes. Manage your course library and assign training to individuals or groups.

User Administration

Manage users, groups, roles, and permissions. Bulk import users via CSV, set up department hierarchies, configure self-registration, and manage role-based access for admins, managers, instructors, and learners.

Reporting & Analytics

Generate compliance reports, track learner progress, and export data. Build custom dashboards, schedule automated report emails, and pull audit-ready compliance evidence in seconds.

Integrations

Connect ELEARNINGATE with your existing tools. Set up SSO with Azure AD, Google Workspace, or Okta. Integrate with HR systems and use our REST API for custom data flows.

Popular Help Topics

  • How to upload and assign a SCORM course
  • Setting up automated training reminders
  • Configuring white-label branding and custom domain
  • Generating a compliance report for auditors
  • Bulk importing users from a CSV file
  • Setting up certificate templates and expiry tracking

Need More Help?

Our UK-based support team is available during business hours via email and phone. Most queries are answered within 4 business hours.

Contact Support